have possibly the best customer service or at least unexcelled. They get back to you within one or two business days, have lifetime warranties, and are now sending me a UPS shipping label for one of my .22s, and stating that once repaired they will ship it back with overnight delivery. Possibly due to dirty ammo (Remington Thunderbolts) my Henry Frontier had a jammed live round after about 50 or 60 rounds the last two times I have shot it. After the jam Friday, I emailed them and today, a Monday, they got back to me asking me to submit for a warranty repair. On a couple of other shooting websites I frequent, I have always heard the same about their customer service.