These kids 'never consented': Why Amazon is being sued over Alexa recordings
Amazon’s (
AMZN) Alexa-enabled devices are illegally recording and permanently storing the voices of children without consent, according to a federal class action
lawsuit filed this week in Washington state district court.
“The legal theory is very straightforward. These kids themselves never consented, if they even could. No one such as a parent ever consented on their behalf,” Travis Lenkner, one of the plaintiffs’ attorneys, told Yahoo Finance.
In the complaint filed by two law firms, Quinn Emanuel Urquhart & Sullivan and Keller Lenkner, on behalf of an unnamed minor and other similarly situated children, plaintiffs criticize Amazon’s methods, alleging that the company, despite having the choice to scramble or encrypt user voices, instead retains, analyzes, and uses actual voice recordings so that it can deploy them for commercial benefit.
“Amazon purports to obtain consent to record individuals who set up an Alexa-enabled device,” the complaint states. “But there is a large group of individuals who do not consent to be recorded when using an Alexa-enabled device and who use Alexa without any understanding or warning that Amazon is recording and voiceprinting them:
It's crystal clear that the [user] agreement doesn't say, ‘we're recording everybody, and you're consenting on behalf of your kids,’” Lenkner, the plaintiffs’ attorney, told Yahoo FInance
Amazon is “allowing workers around the world to listen to the voice recordings and creating voiceprints of the users, which can be used to identify them when they speak to other devices in other locations,” the lawsuit states.
“It builds voiceprints of individual users,” Lenkner said. “So if a child uses an Alexa device in California, and then uses another one in Washington, Amazon theoretically knows it’s the same person.” The device creates a unique identity for each person based on their voice, he said.
According to the plaintiffs, Amazon’s alleged violations are made more egregious by its choice to create and retain voice recordings, even though they maintain that the company does not need to do so in order for Alexa to function properly.
“[Amazon] pays millions of dollars to keep these recordings around. It's not doing that for nothing,” he said.